Important Announcements
Bacteriological testing of privately owned well and spring water sources has been suspended until further notice.
Water testing can be performed by Waypoint Analytical at 2109 W. Market St., Suite 155, in Johnson City. Contact 901-271-5280 for more information.
Lead Service Line Inventory
Erwin Utilities has completed our initial Lead Service Line Inventory (LSLI) as required by the EPA and TDEC, and no lead or Galvanized Requiring Replacement (GRR) lines were found. If you would like more information, please click the button below.
UTILITY SERVICES
Powering your life with essential services
For more than 75 years, Erwin Utilities has delivered safe, reliable, and efficient services to our community. It’s an honor we don’t take lightly.
WEB PORTAL AND MOBILE APP
Account access
anywhere, anytime with EUConnect
Make Payments
- Safely and securely store payment information
- Schedule one-time or recurring payments
- Make payments with your credit or debit card with no additional fees
Monitor Service Usage
- Monitor electric and water usage
- Compare daily, monthly and yearly usage
- View usage compared to average temparatures
Customize Notifications
- Set bill payment reminder notifications
- Subscribe to receive outage updates
- Stay connected with Erwin Utilities news and updates
FIBER INTERNET AND PHONE
Stay Connected with Erwin Fiber Services
- Hassle-free, reliable service
- No contracts or hidden fees
- Equal upload and download speeds, up to 1 Gig
- Friendly, local customer service
Pricing and Service Plans
Our fiber services are fast, simple, and local.
200 MBPS Internet
Residential Pricing- Business pricing is an additional $10/mo.
1 Gigabit Internet
Residential Pricing- Business pricing is an additional $10/mo.
Voice Service
Residential Pricing- *per month. Business pricing is an additional $10/mo. Internet service is required for Voice customers
What You Can Expect From Erwin Fiber
Ultra-Fast Internet
Erwin Fiber is not your traditional internet service. Our 100% fiber infrastructure transmits data at the “speed of light” to bring internet speeds up to 1 gigabit right to your home or business.
Reliable Service
Fiber provides “future-proof” technology for any internet speed, which means that Erwin Fiber can meet all of your family’s needs for streaming, gaming, work, school and more.
No Contracts
We believe in delivering simple service packages with straight-forward pricing. You won’t have to worry about signing a contract or surprise fees when you choose Erwin Fiber.
Local Customer Service
Erwin Fiber is brought to you by the employees of Erwin Utilities, the local utility provider that this community has trusted for over 75 years. So when you need help or have a question, we’re happy and ready to help.
